- Customer Calls per Month
- 30K
- Hours Saved
- 300+
- Answered Calls
- +25%
- Leads Generated
- 90.0
Work
How Auto Desk Pro Works for NEMT
Auto Desk Pro's AI Receptionist runs 24/7 to handle patient calls, schedule non-emergency medical transportation (NEMT) rides, and answer common trip-related questions. It's your always-available, always-reliable virtual dispatcher—boosting efficiency and patient satisfaction.
Always-On, 24/7 Call Coverage
Never miss a ride request again. Our AI Receptionist ensures every call—day or night—is answered instantly. This around-the-clock availability keeps your NEMT operations responsive and dependable, building trust with clients and care facilities.
Smart, Accurate Responses to FAQs
Auto Desk Pro understands your clients’ most frequent concerns. From ride times to eligibility questions, it delivers quick, accurate, human-like responses—reducing hold times and call volume on your end.
Smooth, Professional Call Handling
From booking trips to providing ETA updates, every conversation is handled with clarity and care. Auto Desk Pro ensures your clients feel heard, guided, and supported—every step of the way.
Talk to an AI Receptionist and Hear Voice AI in Action
Experience how smoothly Jessica AI manages ride bookings, rescheduling, and client questions—delivering a natural, human-like conversation every time.
This number connects you to an AI-powered virtual receptionist. All interactions are automated and may be monitored for quality assurance.
Features
Smart Features Built for NEMT Success
Discover powerful features designed to automate your call handling, trip scheduling, and client support—so you can run a smarter, faster, and more reliable NEMT operation 24/7.
Trip Booking & Modifications
Clients can schedule or update rides 24/7 through our AI receptionist. No wait times, no manual effort.
Custom Notes & Instructions
Capture rider preferences, medical needs, or mobility support. AI ensures every trip is personalized.
Live Ride Status
Clients get real-time updates on ride location and arrival time. Reduce inbound calls and boost confidence.
Easy Cancel & Reschedule
Allow clients to cancel or reschedule trips anytime. Instant changes, no dispatcher needed.
Will-Call Activation
Enable quick pickups with voice-activated will-call requests. Perfect for flexible return trips.
Client Feedback
Automatically collect rider feedback post-trip. Improve service and client satisfaction with real insights.
Emergency Support
Connect callers to emergency contacts instantly. Prioritize safety and fast response when it matters.
Call History Logs
Record and store all AI interactions securely. Useful for quality control and service tracking.
What Our Clients Say About Auto Desk Pro
Patients and clients love the fast responses, easy ride booking, and 24/7 support they get with Auto Desk Pro. See how it's improving real experiences—one call at a time.
Frequently asked questions
Have a question? We're here to help. If you don't find the answer you're looking for, feel free to reach out to our support team.